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Information Technology FAQs

A:

  1. Go to the Wizer platform
  2. Click on the “I am a service seeker”
  3. Click on the “Sign Up” button on the homepage
  4. Fill in the required details/Sign up via Google account
  5. Use the navigation search bar to search the category of service providers
  6. Review the packages provided by each professional to understand their offering and prices
  7. Chat directly with them and access their ‘online’ status marked as green
  8. Discuss your specific needs and ask for a customised offer
  9. Proceed to the payment section to finalise the gig You
  10. have successfully begun the contract with your chosen professional

A:

We understand that getting things just right is important. That’s why we offer a full 7-day review period. During this time, you can thoroughly examine the work and provide feedback. If it still doesn’t meet your expectations, we’ll work with you on revisions until you’re happy. Once you’re completely satisfied, then the payment is released. This ensures you have peace of mind and get the quality results you deserve on Wizer Pro.

A:

As of 2024, in the UAE, the demand for IT professionals is soaring due to the rapid digital transformation and efforts. Key roles in high demand include as follows:

  • Chief Technology Officers (CTOs), leading technology strategy
  • Software Developers, building applications and systems
  • Cloud Architects, designing and implementing cloud-based solutions
  • Cyber Security Specialists, safeguarding digital assets
  • Project Managers, ensuring efficient project execution
  • Data Engineers, managing and analysing vast amounts of data

A:

Choose an IT Agency/Company for: Complex projects, diverse skills needed, structured processes, scalability, risk mitigation.

Choose a Freelancer for: Smaller, specialized projects, cost-effectiveness, personalized attention, flexibility.

Ultimately, the best choice depends on YOUR project needs, budget, and working style.

A:

Wizer accepts payments done via credit card/debit card/net banking/Apple Pay.

A:

Freelancers commonly offer a wide range of IT services, often specializing in specific areas based on their expertise and experience. Some of the most popular IT services offered by freelancers include:

  • Web development and design: This includes creating websites, web applications, and e-commerce platforms, often involving both front-end and back-end development.
  • Mobile app development: Building mobile-friendly apps for iOS and Android platforms, catering to diverse user needs and business requirements.
  • Software development: Developing custom software solutions, ranging from desktop applications to enterprise-level systems.
  • Database administration and management: Designing, implementing, and maintaining databases, ensuring data integrity and efficient access.
  • IT support and troubleshooting: Providing technical support and troubleshooting services for hardware, software, and network issues.
  • Cybersecurity services: Helping businesses safeguard their digital assets and infrastructure against threats and vulnerabilities.
  • Digital marketing and SEO: Helping businesses improve their online presence and reach through SEO, social media marketing, and other digital marketing techniques.

Some freelancers also provide more in-depth IT services, such as artificial intelligence (AI) development, machine learning, blockchain technology, and Internet of Things (IoT) development. The specific types of IT services offered by freelancers on Wizer Pro can vary strongly depending on their skills, experience, and the changing demands of the market.

A:

Choosing the right IT professional for your project involves carefully considering a few key factors:

  • Project Scope & Requirements: Clearly define your project’s scope, desired outcomes, specific technologies involved, and any regulatory compliance needs. This helps you shortlist the required skills and expertise.
  • Expertise & Experience: Look for freelancers with proven experience in your specific project area. Review their portfolio, case studies, and client references to gauge their skills and track record.
  • Communication & Collaboration: Communication is crucial. Assess the professional’s communication skills, responsiveness, and ability to work collaboratively with your team.
  • Cultural Fit: Make sure the professional’s working habits and values are in line with your culture. A good fit makes better teamwork and project success.
  • Identify the Right Skillset:  Match the required skills (e.g., programming languages, cloud platforms, cybersecurity) to the project’s needs.
  • Budget & Timeline: Clearly have a word about your budget and project timeline upfront. Find professionals who are transparent about their pricing and meeting your deadlines.
  • Check References: Ask for references from past clients to validate the professional’s claims and experience.
  • Consider a Trial Project: For larger projects, consider starting with a smaller trial project to assess the professional’s capabilities and work style.

NOTE: Don’t solely focus on the lowest price. Choose the IT freelancer or company who best matches your project needs, possess strong communication and collaboration skills, and can deliver high-quality results within your budget and timeline.

Your IT freelancer project brief should include…

Project Overview: Purpose, goals, desired outcomes, and type of IT services needed

Scope of Work: Specific tasks, deliverables, technical specs, preferred tech/platforms

Timeline & Milestones: Start/end dates, key deadlines

Budget: Range or hourly rate, payment terms

Communication & Collaboration: Methods, frequency, feedback process

Additional Requirements: Data security, confidentiality, IP ownership, industry regulations

One PRO tip: Clarity and conciseness are key!

A:

Sharing sensitive data with an IT professional on a freelance platform carries inherent risks, but you can mitigate them with careful precautions:

Choose a reputable platform like Wizer Pro with tight security measures like data encryption and secure communication channels.

Scrutinize the IT professional’s profile, reviews, and credentials. Look for certifications, experience with sensitive data, and positive client feedback.

Always have a signed Non-Disclosure Agreement (NDA) in place before sharing any sensitive information. This legally binds the freelancer to confidentiality.

Avoid sharing excessive or irrelevant information.
Use secure file-sharing platforms or encrypted channels to transmit sensitive data.

Set clear communication and expectations regarding data handling, access, and storage.

If possible, anonymize or pseudonymised data before sharing to further protect sensitive details. In the UAE, data privacy laws are stringent. Ensure both you and the freelancer comply with relevant regulations to avoid legal repercussions.

A:

IT Consulting: Strategic guidance and planning to help businesses make informed technology decisions and achieve goals.

IT Support: Technical assistance and troubleshooting to resolve day-to-day IT issues and keep systems running smoothly.